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Refund policy

Draft for review by a Nigerian lawyer before launch (NDPA 2023 compliance).

Pro

Refundable in full within 7 days of your first Pro payment if you're not satisfied.

Credits

Unused credits are refundable within 7 days of purchase.

Expert deposits

If work hasn't started, the deposit is refunded in full. After work starts, disputes are resolved case by case: an extra revision, a partial refund or a full refund of the deposit.

How

Message us from your account. Refunds go back to the original card through Paystack, usually within 5 to 10 working days.

Kmex Studio: statistics, data analysis and machine learning